Dear Ms. Barnes-Moses:
We initially met Tom and Kerry when we were trying to sell our Co-op building (townhouse). We had sent out a ‘Request for Proposal’ to several brokerage firms. We were impressed by their attention to detail when they presented their package, as it addressed all of the special requirements the building had asked for, and was presented in a very professional and timely manner.
Our Co-op declined on the idea of selling the building. Several months later we decided to sell our apartment within the building. We liked Tom and Kerry’s previous market strategy, so we asked to meet with them again. Like before, we were impressed by their professional style and their marketing ideas, so we hired them. When we listed the apartment, one component of their listing strategy was to begin marketing but not allow anyone in to see the property. They successfully built up interest, and demand was created. The first opportunity a potential purchaser had to view the Co-op was at an open house. This created an environment where all of the potential buyers could see each other and compete for the apartment. It worked. We got an accepted offer at asking with a back-up offer the first day it was shown.
Unfortunately it became an extremely challenging deal, as the buyer was very difficult, changing his mind on the purchase several times. Throughout the entire process, Tom and Kerry were always accessible and gave excellent advice. They treated our situation with the utmost care and professionalism. At times when we had unforeseen issues they never failed us, and they never stopped trying to bring in new buyers even though we had a signed contract with our difficult buyer.
We finally closed on our Co-op with the original buyer, and were very happy with the outcome.
Our experience confirmed that we made the right decision hiring Tom and Kerry. They did exactly what they said they would do during their initial presentation. We would strongly recommend them to any potential seller and/or purchaser.
Andrew Macaulay and Jennifer Macaulay
64 East 91st Street
New York, NY 10128